Data Protection Policy

GD 99 – Your Protecting Your Privacy Our Full Commitment

Protecting the personal information of every member is one of our foremost responsibilities at gd 99. This page clearly explains how the information you share with us is used, where it goes, and how it is kept secure.

Last Updated: January 1, 2026
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Data Secured
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Data Is Never Sold
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5+ Years
Secure Operations

How We Protect Your Information

Core Pillars of Data Protection at gd 99

End-to-End Encryption

Every data transfer between your device and our servers is fully encrypted with AES-256 and TLS 1.3 — no one can intercept it along the way.

AES-256 Encrypted
Minimal Data Collection

Gd 99 only collects information that is genuinely needed to provide its services. No unnecessary personal data is gathered.

Minimal Data Collection Policy
Never Sold to Third Parties

Your data is never sold or rented to advertisers or third parties. gd 99 does not trade in your personal information — ever.

Never Sold
Two-Factor Authentication (2FA)

Add an extra layer of security to your account. Even if someone knows your password, they can't get in without the OTP — keeping your information doubly protected.

OTP Verification
Real-Time Threat Detection

Gd 99's security system monitors for unusual activity around the clock. If a suspicious login is detected, you'll be notified immediately.

Instant Alerts
Right to Data Erasure

Upon closing your account, you may request deletion of all personal data beyond what we are legally required to retain.

Your Rights
Section 01

Introduction & Scope of Policy

This Privacy Policy applies to all services provided through the gd 99 website (https://gd99.click) and its mobile application. By using gd 99, you consent to the collection and processing of information as described in this policy.

We believe transparency is the foundation of trust. That's why gd 99 wants to be straightforward: what data we collect, where we store it, and how we keep it safe. Privacy policies are often written for legal reasons, but our goal goes beyond compliance — we genuinely care about your data.

Applicability:

This policy applies to all gd 99 users worldwide, including those in Bangladesh.

Section 02

What Information We Collect

Gd 99 collects data through three main channels: directly from you, automatically during your use of the platform, and from third-party verification services.

Data Type Example Collection Methods Requirements
Identity Information Name, Date of Birth, NID Registration Form Mandatory
Contact Information Phone Number, Email Registration Form Mandatory
Financial Information Payment methods, transaction history Payment Gateway Mandatory
Device Information IP Address, Browser, OS Automatic For Security
Usage Data Game history, login activity Automatic Service Improvement
Verification Documents NID, Passport, Selfie KYC Process Mandatory

Sensitive data such as passwords is never stored as plain text on our servers — only as bcrypt hashes, which cannot be reversed.

Section 03

How We Use Your Data

Gd 99 uses the data it collects for the following purposes:

  • Account Management: For registration, login, and identity verification purposes.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect multiple accounts, bots, and unauthorized activity.
  • Customer Support: Account details are needed to resolve your issue quickly.
  • Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Service Improvement: Analytics data is used to understand which games are most popular and where issues arise.
Marketing Communications:

You can opt out of promotional offers and newsletters at any time — just update your account settings or contact support.

Section 04

Who We Share Your Data With

Gd 99 never sells your data. However, sharing certain information with specific parties is necessary to deliver our services:

  • Payment Processors: Payment gateways — including bKash, Nagad, and banks — receive only the information needed to process transactions. Each provider handles this data in accordance with their own privacy policy.
  • KYC Service Provider: Licensed third-party providers are used for identity verification.
  • Game Software Providers: Providers such as Pragmatic Play and NetEnt can only see your gaming ID — not your personal information.
  • Legal Authorities: gd 99 is legally obligated to share information with relevant authorities in response to valid legal orders or investigations.
  • Business Succession: In the event of a change in company ownership, your data may transfer to the new owner; however, this policy will continue to apply.
To be clear:

Your information is never shared with advertising companies, data brokers, or any third party for commercial purposes.

Section 05

Cookies & Tracking Technologies

Gd 99 uses cookies on its website. Cookies are small text files stored in your browser that help the platform recognize you when you return.

  • Essential Cookies: These are essential for login sessions and security. Disabling them will prevent the site from functioning properly.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytics Cookies: Helps us understand which pages are visited most and where issues arise. This relies entirely on anonymized data.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging into your account.

Section 06

How Long We Retain Your Data

Gd 99 does not retain any data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account Details: For the duration of account activity and 5 years after closure (in accordance with AML regulations).
  • Transaction Records: 7 years after the last transaction (as required by financial regulatory authorities).
  • KYC Documents: 5 years after account closure.
  • Log Files & Analytics: Automatically deleted after 13 months.
  • Support Chat & Email: 2 years after the issue is resolved.
Deletion Request:

You may request deletion of any data held beyond legal requirements at any time. Email us at support@gd99.click.

Section 07

Your Data Rights

Gd 99 follows GDPR and international standards. The following rights are recognised for you:

Right to Access

You have the right to know and access what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of your data where no legal obligation requires it to be retained.

Object to Processing

You have the right to opt out of your data being used for marketing purposes.

Portability

The right to receive your data in a machine-readable format.

Restrict Processing

Request a temporary pause on the processing of your data under certain circumstances.

To exercise your rights:

Email us at support@gd99.click or reach out via live chat. We'll respond within 30 days.

Section 08

Child & Minor Protection

Gd 99 does not serve anyone under 18 and does not knowingly collect any information from minors.

Age is verified at registration, and confirmed through a national ID during the KYC process. If we discover that an account belongs to a minor, it will be closed immediately and all associated data will be deleted.

A Note for Parents:

If your child has accidentally created an account on gd 99, please contact us immediately at support@gd99.click. We will take prompt action.

Section 09

International Data Transfers

Gd 99's servers are located across multiple countries, so your data may be transferred internationally. Regardless of where it goes, this privacy policy remains fully applicable.

  • TLS encryption is always used during data transmission.
  • International server providers comply with GDPR or equivalent standards.
  • For data transfers outside the EU, Standard Contractual Clauses are used.
Section 10

Policy Updates & Contact

Gd 99 may update this Privacy Policy as needed. For any significant changes, you will be notified by email or through an in-platform notification. The "Last Updated" date at the top of the page is always kept current.

For any questions, concerns, or requests regarding our Privacy Policy:

Data Protection Officer:

Email: support@gd99.click | Live Chat: 24/7 | Response Time: Typically 24–72 hours

Frequently Asked Questions

Frequently Asked Questions

There are several possible reasons your account may be locked — multiple incorrect password attempts, suspicious login activity, pending KYC verification, or a security trigger.

Start by checking your email and SMS — gd 99 typically sends a message explaining why the account was locked. Then visit the site's Live Chat (available without logging in) or email support@gd99.click. Support will verify your identity and restore access within 30 minutes. For your security, never share your password or OTP over the phone or in Live Chat.

There are a few common reasons why the app may not open — and the fixes are straightforward:

If an update is needed: Download and install the latest APK from the Play Store or the /app page on our site. On iOS, go to the App Store and update from there.

If the app crashes unexpectedly: Go to Phone Settings > Apps > GD 99 > Clear Cache. Then close the app and reopen it.

Installation Issues: On Android, you will need to enable the "Install from Unknown Sources" setting. Go to Settings > Security > allow Unknown Sources.

If the issue persists, contact us via Live Chat with your phone model and Android version.

Your Data Is Safe — Join Now

Your privacy and security are fully protected at gd 99. Register today and play with complete peace of mind.

Security Layers
SSL/TLS 1.3 Encryption
AES-256 Data Encryption
Two-Factor Authentication (2FA)
Real-Time Threat Detection
GDPR Compliant
Annual Third-Party Security Audit
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